Concierge Limousine Blog


Safety and Security – Our duty of care

Posted on: October 25th, 2016

Our main concern in the ground transportation industry is to find ways to guarantee our clients’ safety.

This industry made us aware of the enormous responsibility that comes with this kind of business, a reality we accepted since our inception. Our customers cannot have doubts concerning the safety of our services. Our primary concern, the number one priority is to take care of everyone who uses our services, never endangering anyone. Our goal is to provide the best transportation services and we must act in the customer’s best interest.

Safety first

Drivecam has been installed in all of our vehicles to provide you a safer trip. Drivecam is the leading technological gear in recording driving events and monitoring driver performance.

Drivecam has an 180-degree view and continuously monitors everything that happens in front of the windshield. This digital video recording device is constantly on the lookout but it only records when an event occurs. If the threshold level of G-forces on the vehicle is exceeded, the camera starts recording. Such events can be caused by collision, hard braking, hard cornering or even rapid acceleration.

Drivecam is set to record a 20-second audio/video clip of an event that happens in front of the windshield. The 20-second clip starts 10 seconds before the event and continues 10 seconds after the event and it is saved on a memory database. The clip is downloaded into our company’s computers after the vehicle is brought for daily maintenance and reviewed by the fleet supervisor and the driver.

Drivecam only records events that happen in the front windshield. The privacy of our passengers will not be compromised in any way.

We are sure that Drivecam will only increase our exemplary safety record.  Comfort and security are essential while traveling with us. If more information about Drivecam is needed, you can contact us at (800) 289-5466.

Our team

We have a carefully selected team of experienced and qualified chauffeurs that are continuously being trained to provide you a safe, pleasant, convenient and proper ride. Our chauffeurs are professionals with a full seven years’ background and sex offender check. At pre-employment, they are also tested for alcohol or drugs and several times throughout the year.

Our chauffeurs are to be trusted. They are all professional drivers, tested and licensed beyond industry standards with great driving skills. Our chauffeurs are polite, well groomed, dressed up to the nines and conscious of their client’s security. The physical safety of their passengers is their primary responsibility and take this role in a serious manner.

A Versatile and Impressive Fleet

Our cars are always clean, with regular maintenance to provide our passengers with a trip in vehicles that are stable, quiet and immaculate. Most of them are retired after five years of service, to protect against the threat of mechanical breakdown. All vehicles’ vital systems are well maintained and repaired on a strict schedule. Every single one of our cars that you hire is safe and will provide a comfortable and pleasant trip.

Teletrac / GPS

Concierge Limousine, Inc. uses a tracking solution from Teletrac. This system has a satellite-based Global Positioning Systems (GPS) and a high-speed wireless technology to obtain information about a vehicle speed and location.

This tracking solution offers us the ability to locate our vehicles precisely and also to keep a record of the itinerary.

By using the latest technology, we assure safety to our passengers at the highest standards. The system also assists our drivers everywhere.

GPS tracking software is perfect for our chauffeurs because the system takes out all the guesswork and gives the shortest and fuel efficient routes. The navigation system has the option for alternate route planning and real-time traffic updates, allowing them to save time and minimize their passenger’s trip.

The GPS tracking software is, by far, the best tool used to locate our vehicles at any time and also makes our services safer.

Choose Concierge Limousine for a comfortable and safe ride that has never been easier.

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Also published on Medium.